
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Enhance your retail security skills with our comprehensive Shoplifting Prevention Course, designed for retail professionals seeking to effectively combat theft. Delve into the psychology and techniques of shoplifters, master observation and surveillance methods, and learn to balance security with exceptional customer service. Through role-playing and scenario planning, develop robust response plans and understand legal and ethical considerations. Equip yourself with practical, high-quality knowledge to protect your store and ensure a safe shopping environment.
Live mentoring rooms every week
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work in the field? At Apoia this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Detect shoplifting behaviours: Identify signs and techniques used by shoplifters.
Master surveillance: Implement discreet and effective monitoring strategies.
Enhance conflict resolution: Balance security with exceptional customer service.
Develop response plans: Create protocols for handling suspected shoplifters.
Understand legalities: Navigate legal rights and ethical considerations confidently.