Customer Relationship Management Course
What will I learn?
Improve your job prospects for tech work with our Customer Relationship Management Course, wey we adapt for Gambia. Dig deep into CRM important things, from understanding di good side and main parts, to sabi handle customer feedback well-well. Learn how to choose di right way to talk to people, make service fit dem one by one, and make customer happy and dem stay with you long time. Develop and put in place strong CRM plans, follow how dem dey go with KPIs, and always find way to make am better. Join now so you fit change how you dey talk to customer and make your work succeed.
Develop skills
Strengthen the development of the practical skills listed below
Sabi CRM systems well: Make work faster and better for tech work.
Check customer feedback well-well: Use di feedback to make things better.
Make communication better: Choose di right way to talk to different people.
Make service fit people one by one: Change plans to fit wetin each customer want.
Make customer stay with you long time: Use plans to make customer loyal.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.