Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your job prospects for tech work with our Customer Relationship Management Course, wey we adapt for Gambia. Dig deep into CRM important things, from understanding di good side and main parts, to sabi handle customer feedback well-well. Learn how to choose di right way to talk to people, make service fit dem one by one, and make customer happy and dem stay with you long time. Develop and put in place strong CRM plans, follow how dem dey go with KPIs, and always find way to make am better. Join now so you fit change how you dey talk to customer and make your work succeed.
Live mentoring rooms weekly
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people who are actively working in the field? At Apoia, this is possible
Gain access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen your development in the practical skills listed below
Sabi CRM systems well: Make work faster and better for tech work.
Check customer feedback well-well: Use di feedback to make things better.
Make communication better: Choose di right way to talk to different people.
Make service fit people one by one: Change plans to fit wetin each customer want.
Make customer stay with you long time: Use plans to make customer loyal.