CRM Management Specialist With BI Course

What will I learn?

Become proficient in CRM management and enhance your Business Intelligence capabilities with our comprehensive course. Delve into data gathering methods, learn to examine customer behaviour, and identify interaction preferences. Gain expertise in leading BI tools such as Tableau, Excel, and Power BI. Develop practical insights, discover avenues for growth, and create effective marketing strategies. Improve your reporting and visualization abilities to communicate insights clearly and drive business performance. Enrol now to convert data into a strategic advantage.

Apoia's Advantages

Online course with lifetime access
Certificate aligned with educational standards
PDF summaries for download
24/7 online support available
Select and sequence the chapters you wish to study
Customize the course duration
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills mentioned below

Master data visualisation: Develop impactful visuals using Tableau and Power BI.

Analyse customer behaviour: Identify patterns and trends for strategic insights.

Develop practical insights: Convert data into opportunities for growth.

Implement segmentation strategies: Customise marketing using demographic insights.

Optimise data collection: Clean and prepare data for accurate analysis.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.