Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your retail security skills with our detailed Course on Preventing Shoplifting (Theft in Shops), created for retail staff who want to effectively tackle theft. Understand the mindset and methods of shoplifters, become skilled in observation and monitoring techniques, and learn how to balance security with excellent customer interaction. Through mock situations and scenario planning, build strong response strategies and understand legal and ethical guidelines. Get practical, high-quality knowledge to safeguard your shop and ensure a secure shopping experience for everyone.
Live mentoring sessions every week
Rely on our team of specialists to assist you weekly
Imagine learning while clearing your doubts with professionals already in the field! At Apoia, this is possible
Access open sessions with various industry professionals
Expand your network
Share experiences with specialists from diverse fields and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Recognise shoplifting behaviours: Spot the indicators and methods employed by shoplifters.
Become proficient in surveillance: Use careful and effective monitoring techniques.
Improve conflict management: Balance security measures with outstanding customer service.
Develop action plans: Create procedures for dealing with suspected shoplifters.
Understand legal aspects: Confidently handle legal rights and ethical issues.