CRM Management Specialist With BI Course

What will I learn?

Become a whizz at CRM management and boost your Business Intelligence skills with our complete course. Get stuck into data collection methods, learn how to analyze customer behaviour, and discover what customers prefer when interacting with your business. Become skilled in top BI tools like Tableau, Excel, and Power BI. Develop insights that you can actually use, identify chances to grow the business, and create marketing strategies that work. Improve your reporting and visualization skills to clearly communicate what you've learned and help the business succeed. Sign up now to turn data into a strategic advantage.

Apoia's Unique Features

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Customize your course workload
Instant feedback on practical activities
Study anytime, no internet connection required

Develop skills

Enhance the growth of the practical skills listed below

Master data visualization: Create visuals that pack a punch using Tableau and Power BI.

Analyze customer behaviour: Find patterns and trends to get strategic insights.

Develop actionable insights: Turn data into opportunities for growth.

Implement segmentation strategies: Tailor your marketing using information about different customer groups.

Optimize data collection: Clean up and get data ready for accurate analysis.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Select which chapter to commence with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You’ll be able to generate additional chapters similar to the examples below

This is a free course focused on personal and professional growth. It does not equate to a technical, undergraduate, or postgraduate qualification, but offers practical and relevant knowledge for your professional journey.