Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Enhance your Business Intelligence skills with our CRM Course, tailored for professionals aiming to become experts in Customer Relationship Management. Delve into data analysis techniques, learn to identify trends, and leverage tools for gaining customer insights. Develop effective reporting and sales strategies, including personalised marketing and customer reactivation plans. Understand the key features and benefits of CRM systems, and implement successful CRM strategies with well-defined KPIs. Enrol now to transform data into actionable business intelligence.
Weekly live mentoring sessions
Count on our team of specialists for weekly assistance
Imagine learning while solving your doubts with those already in the field? With Apoia, this is possible
Access open rooms with various professionals
Expand your network
Exchange experiences with specialists from other areas and resolve your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Master data analysis: Discover patterns and trends within customer data.
Craft effective reports: Communicate insights clearly and concisely.
Develop sales strategies: Create personalised marketing and engagement plans.
Segment customers: Identify high-value leads and dormant customers.
Implement CRM systems: Plan, track, and measure success effectively.