CRM Management Specialist With BI Course

Preview certificate

What will I learn?

Become a master of CRM management and boost your Business Intelligence skills with our comprehensive course. Delve into data collection methods, learn to analyse customer behaviour, and discover interaction preferences. Gain expertise in leading BI tools such as Tableau, Excel, and Power BI. Develop actionable insights, pinpoint growth opportunities, and devise effective marketing strategies. Improve your reporting and visualisation skills to communicate insights clearly and drive business success. Register now to convert data into a strategic advantage.

Apoia's Unique Features

Lifetime access to online courses
Certificate adhering to educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Customize your course schedule
Instant feedback on practical activities
Study at your convenience, without needing an internet connection

Develop skills

Strengthen the development of the practical skills listed below

Master data visualisation: Develop impactful visuals using Tableau and Power BI.

Analyse customer behaviour: Discover patterns and trends for strategic insights.

Develop actionable insights: Convert data into opportunities for growth.

Implement segmentation strategies: Tailor marketing using demographic insights.

Optimise data collection: Clean and prepare data for accurate analysis.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.