Telemarketing Specialist Course
What will I learn?
Improve your telemarketing skills with our Telemarketing Specialist Course, designed for call centre professionals looking to get ahead. Learn effective communication techniques, persuasive strategies, and active listening to build a good relationship and understand customer needs. Learn how to handle objections, finalise sales, and build long-term relationships. Through practice and feedback, improve your approach and set personal development goals. Gain product knowledge and offer convincing solutions to achieve success.
Develop skills
Strengthen the development of the practical skills listed below
Master sales closing: Use effective statements to confidently finalise deals.
Enhance communication: Develop persuasive and active listening skills.
Understand customer needs: Identify issues and offer tailored solutions.
Handle objections: Turn challenges into opportunities using clever techniques.
Build rapport: Build long-term relationships through understanding and trust.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.