Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Level up your Business Intelligence skills with our CRM Course, designed for professionals looking to master customer relationship management. Dive into data analysis techniques, learn to spot patterns, and use tools for customer insights. Develop effective reporting and sales strategies, including personalised marketing and customer reactivation plans. Understand CRM systems' key features and benefits, and implement successful CRM strategies with clear KPIs. Join now to turn data into actionable business intelligence, lah!
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible
Access open sessions with various professionals
Expand your network
Exchange experiences with specialists from other domains and overcome your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master data analysis: Uncover patterns and trends in customer data, can or not?
Craft effective reports: Communicate insights clearly and concisely, like that.
Develop sales strategies: Create personalised marketing and engagement plans, confirm plus chop.
Segment customers: Identify high-value leads and inactive customers, very important one.
Implement CRM systems: Plan, track, and measure success effectively, don't play play.