Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Sharpen your Business Intelligence skills with our CRM Course, made for professionals lookin' to master customer relationship management. Dig deep into data analysis techniques, learn how to spot patterns, and use tools for customer insights. Develop strong reporting and sales strategies, including personalized marketing and plans to get customers back on board. Understand the main things and good sides of CRM systems, and put good CRM strategies in place with clear ways to measure success (KPIs). Join now and turn data into business intelligence you can actually use.
Live mentoring sessions weekly
Rely on our team of specialists to assist you weekly
Imagine learning while clarifying doubts with those already in the field? At Apoia, this is possible
Gain access to open sessions with various market professionals
Expand your network
Exchange experiences with specialists from different areas and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills below
Master data analysis: Find patterns and trends inside customer data.
Craft effective reports: Make sure the things you find are communicated clear and short.
Develop sales strategies: Make marketing and customer engagement plans that are personalized.
Segment customers: Figure out which leads are worth a lot and which customers aren't active.
Implement CRM systems: Plan, track, and measure how well things are goin'.