Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifetime course
What will I learn?
This course will help you get better jobs inside travel and tourism, like working in a hotel. You will learn how to give good service to customers, understand different people's culture, and talk to people well. You will also learn what to do when there is an emergency, how to use your time well, and how to use computers in the hotel to make sure visitors enjoy themselves and their stay. You will learn how to deal with difficult visitors, handle problems, and make visitors want to come back again and again. This short course is good for people who are working already and want to get real skills and knowledge to do well as a hotel receptionist.
Live mentoring rooms weekly
Count on our team of specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in it? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and address your professional challenges.
Learning outcomes
Enhance your development of the practical skills listed below
Learn how to handle big problems: Know what to do quickly if something bad happens.
Understand people from different places: Give good service to all people, no matter where they come from.
Be very good at helping customers: Make customers like the hotel so much they want to come back.
Use your time well: Do the most important things first and don't waste time.
Learn how to use hotel computers: Use computer programs for booking rooms and managing the hotel easily.