Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Take your work in the tourism industry to a higher level with our Hotel Receptionist Training Programme. Get very important skills in giving customers the best service, understanding different cultures, and talking to people well. Learn how to handle emergency situations, manage your time well, and use hotel equipment and technology to improve how guests feel when they stay at the hotel. Learn how to deal with difficult customers, handle problems, and make customers always want to come back. This short but good training programme is made for people who are busy but want to learn useful things they can use in their hotel receptionist jobs.
Weekly live mentoring sessions
Rely on our specialist team to assist you every week
Imagine acquiring knowledge while having your questions answered by professionals already working in the field? At Apoia, this becomes reality.
Access open sessions with various market professionals.
Expand your network.
Exchange experiences with specialists from other fields and tackle your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Become a master at handling problems: Quickly respond to emergencies with confidence.
Improve your understanding of different cultures: Give good service to people from all over the world.
Be very good at customer service: Make customers always want to come back by understanding what they need and giving it to them.
Make the best use of your time: Know what to do first and handle interruptions well.
Use hotel technology well: Use booking systems and management software in a good way.