Professional Receptionist Course

CertificatePreview

Content always updated in your course.

Basic course of 4 hours free

Completion certificate

AI tutor

Practical activities

Online and lifelong course

What will I learn?

Elevate your dental practice skills with our Professional Receptionist Course, designed for dentistry professionals striving for excellence. Master the art of compiling patient information, submitting reports, and documenting communication. Learn to handle patient queries, manage appointments, and interact effectively with patients. Enhance your ability to facilitate staff-patient communication and prioritise messages for dentists. This concise, high-quality course ensures you excel in every aspect of dental practice management.

Live mentoring rooms weekly

Count on our team of specialists to help you weekly

Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible

Have access to open rooms with various market professionals


Expand your network


Exchange experiences with specialists from other areas and solve your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Master patient documentation: Compile and submit accurate dental records efficiently.

Handle queries: Address medical aid (insurance), payment, and dental procedure questions confidently.

Enhance patient interaction: Manage complaints and expectations with professionalism.

Optimise scheduling: Create and adjust efficient appointment schedules seamlessly.

Improve staff communication: Facilitate clear and effective dentist-patient interactions.