Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Sharpen your retail security skills with our comprehensive Shop Theft Course, designed for retail professionals looking to tackle theft effectively. Get clued up on the psychology and tactics of shop thieves, master observation and surveillance methods, and learn to balance security with top-notch customer service. Through role-playing and scenario planning, develop solid response plans and understand the legal and ethical sides of things. Equip yourself with practical, high-quality know-how to protect your store and make sure it's a safe place for shoppers.
Live mentoring rooms weekly
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Spot shop theft behaviour: Identify the signs and tactics used by shop thieves.
Master surveillance: Put in place discreet and effective monitoring strategies.
Sharpen conflict resolution: Balance security with excellent customer service.
Develop response plans: Create procedures for dealing with suspected shop thieves.
Understand the legalities: Know your legal rights and ethical considerations inside and out.