Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Boost your career in the travel and tourism biz with our Hotel Receptionist Course. Get proper skills in top-notch customer service, cultural awareness, and clear communication. Master emergency procedures, time management, and hospitality tech to make guests feel even more welcome. Learn how to handle difficult customers, manage crises, and keep 'em coming back. This short and sweet, high-quality course is made for busy folks looking for practical, real-world know-how to shine in hotel reception jobs.
Live mentoring rooms weekly
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master crisis management: Jump into action quickly and confidently when things go wrong.
Enhance cultural sensitivity: Give everyone a fair go, no matter where they come from.
Excel in customer service: Keep customers happy and loyal by knowing what they want and giving it to them.
Optimise time management: Get your priorities straight and handle interruptions like a pro.
Leverage hotel technology: Make the most of booking systems and management software.