Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your skills for working in a dental clinic with our Professional Receptionist Course, made for Zambian dental professionals who want to be the best. Learn how to properly collect patient details, send in reports, and keep records of communication. You'll also learn how to deal with questions from patients, manage appointment bookings, and talk to patients in a good way. Get better at helping staff and patients talk to each other easily and make sure important messages get to the dentists first. This short, top-quality course will help you do well in all parts of running a dental clinic.
Live mentoring sessions weekly
Rely on our specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in the field? With Apoia, this is possible.
Gain access to open sessions with various industry professionals.
Expand your network.
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Become a master at patient records: Collect and send in correct dental records quickly and properly.
Handle questions well: Answer questions about insurance, payments, and dental treatments with confidence.
Improve how you deal with patients: Manage complaints and what patients expect in a professional manner.
Make scheduling better: Create and change appointment schedules smoothly and effectively.
Improve communication between staff: Help dentists and patients talk to each other clearly and effectively.