Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Elevate your pub, bar, and restaurant service with our Responsible Service of Alcohol (RSA) Course, designed to empower professionals with essential skills for patron safety and satisfaction. Learn to monitor behaviour, coordinate with security staff, and apply intervention techniques. Master alcohol effects, legal responsibilities, and effective communication to manage intoxicated patrons and resolve disputes. Enhance teamwork, ensure accurate incident reporting, and maintain professionalism under pressure. Join now to deliver exceptional service and ensure a safe, enjoyable environment for all.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clarifying your doubts with people who already work in the field? At Apoia this is possible
Access open rooms with various industry professionals
Expand your network
Share experiences with specialists from other areas and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Patron Safety Assurance: Master techniques to ensure patron safety and well-being.
Alcohol Impact Awareness: Understand alcohol effects and intoxication signs.
Effective Team Coordination: Enhance teamwork for seamless operations.
Legal Compliance Mastery: Learn legal responsibilities and service liabilities.
Conflict Resolution Skills: Develop strategies to handle disputes professionally.