Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Elevate your telemarketing skills with our Telemarketing Specialist Course, designed for call centre professionals looking to excel. Master effective communication techniques, persuasive strategies, and active listening to build rapport and understand customer needs. Learn to handle objections, close sales, and foster long-term relationships. Through role-playing and feedback, refine your approach and set personal development goals. Gain product knowledge and present compelling solutions to drive success.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clarifying your doubts with people who already work in the field? At Apoia this is possible
Access open rooms with various industry professionals
Expand your network
Share experiences with specialists from other areas and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master sales closing: Use effective statements to seal deals confidently.
Enhance communication: Develop persuasive and active listening skills.
Understand customer needs: Identify pain points and tailor solutions.
Handle objections: Turn challenges into opportunities with strategic techniques.
Build rapport: Foster long-term relationships through empathy and trust.