Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Elevate your retail sales skills with our Frictionless Sales Course, designed to streamline your sales process and enhance customer satisfaction. Dive into customer journey mapping, personalisation techniques, and feedback iteration to improve experiences. Master data-driven decision-making, integrate cutting-edge sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators, and implement effective change management strategies. Join now to transform your sales approach and drive results.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clarifying your doubts with people who already work in the field? At Apoia this is possible
Access open rooms with various industry professionals
Expand your network
Share experiences with specialists from other areas and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master customer journey mapping for seamless sales experiences.
Utilise data-driven decisions to enhance sales strategies.
Implement CRM systems for efficient sales automation.
Identify and reduce sales process bottlenecks effectively.
Apply personalisation techniques to boost customer satisfaction.