Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Elevate your retail career with our Retail Assistant Course, designed to equip you with essential skills for success. Master sales techniques like upselling, cross-selling, and closing sales. Enhance your communication with active listening and open-ended questioning. Tackle customer objections with confidence and gain advanced product knowledge to match customer needs. Learn to personalise interactions and create a positive store atmosphere, ensuring customer satisfaction and boosting your sales performance.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clarifying your doubts with people who already work in the field? At Apoia this is possible
Access open rooms with various industry professionals
Expand your network
Share experiences with specialists from other areas and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master upselling: Boost sales by effectively suggesting additional products.
Build rapport: Connect with customers to enhance trust and loyalty.
Overcome objections: Tackle customer concerns with confidence and solutions.
Personalise interactions: Tailor experiences to meet individual customer needs.
Understand trends: Stay updated on fashion styles to advise customers better.