Customer Service: Soft Skills Fundamentals Course
Content always updated in your course.
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Tsholetsa tiro ya gago mo lefelong la ditirelo tsa bareki ka Thuto ya go Tlhokomela Bareki: Metswedi ya Bokgoni jo bo Botlana. Nna setswerere mo kutlwelobotlhoko ka go tlhaloganya maikutlo a bareki le go aga dikamano tsa maikutlo. Tokafatsa puisano ka mekgwa ya molomo, e e seng ya molomo, le e e sobokanyeng. Ithute go samagana le bareki ba ba thata ka go ritibatsa seemo le go laola ditebelelo. Dira maano a go rarabolola mathata le bokgoni jwa go reetsa ka tlhoafalo go lemoga ditlhokego tsa bareki. Ikemisetse go tokafatsa ka go itekola le go ipeela mekgele ya kgolo ya botho. Ikopanye le rona jaanong go bona thuto e e mosola le e e nang le boleng jo bo kwa godimo.
Weekly live mentoring sessions
Count on our team of specialists to assist you every week
Imagine learning something while addressing your queries with individuals already working in the field? At Apoia, this is possible
Have access to open sessions with various industry professionals
Expand your network
Exchange experiences with specialists from other sectors and resolve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Nna setswerere mo kutlwelobotlhoko: Golagana le bareki mo maikutlong go bona tirelo e e botoka.
Go latela morago ka tshwanelo: Netefatsa kgotsofalo ya bareki ka go latela morago ka nako e e tshwanetseng.
Puisano e e tlhamaletseng: Tokafatsa bokgoni jwa go buisana ka molomo le e e seng ya molomo.
Bokgoni jwa go ritibatsa seemo: Rarabolola dikgotlhang le bareki ba ba thata ka bonolo.
Go reetsa ka tlhoafalo: Tlhaloganya ditlhokego tsa bareki ka go reetsa ka kelotlhoko.