Frictionless Sales Course

Preview certificate

What will I learn?

Elevate your retail sales skills with our Frictionless Sales Course, designed to streamline your sales process and enhance customer satisfaction. Dive into customer journey mapping, personalization techniques, and feedback iteration to improve experiences. Master data-driven decision-making, integrate cutting-edge sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators, and implement effective change management strategies. Join now to transform your sales approach and drive results.

Apoia's Unique Features

Online and lifetime access to courses
Certificate compliant with educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you want to study
Set your course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Strengthen the development of the practical skills listed below

Master customer journey mapping for seamless sales experiences.

Utilize data-driven decisions to enhance sales strategies.

Implement CRM systems for efficient sales automation.

Identify and reduce sales process bottlenecks effectively.

Apply personalization techniques to boost customer satisfaction.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.