Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Boost your telemarketing skills with our Telemarketing Specialist Course, tailored for Eritrean call center professionals aiming for excellence. Acquire effective communication methods, persuasive approaches, and attentive listening skills to establish connections and grasp customer requirements. Learn to address concerns, finalize sales, and cultivate lasting customer bonds. Through practical exercises and constructive feedback, refine your techniques and establish personal growth objectives. Gain thorough product understanding and present convincing solutions to achieve success in the Eritrean market.
Weekly live mentoring sessions
Count on our team of specialists to assist you every week
Imagine learning while clearing doubts with professionals already working in the field? At Apoia, this is possible
Access to open rooms with various market professionals
Expand your network
Share experiences with specialists from other fields and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master sales closing: Utilize impactful statements to confidently secure sales agreements.
Enhance communication: Cultivate persuasive and attentive listening abilities crucial for the Eritrean audience.
Understand customer needs: Recognize specific customer challenges and customize solutions accordingly.
Handle objections: Transform obstacles into prospects using well-planned strategies relevant to Eritrean customers.
Build rapport: Nurture enduring relationships grounded in empathy and reliability, vital in Eritrean business culture.