Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Discover the potential of CRM marketing with our detailed course made for communication experts. Delve into basic CRM ideas, get good at dividing customers, and check out new eco-friendly ways of marketing technology. Learn to make marketing plans that fit each customer, find important success measures, and put CRM plans into action. Use data-based insights to keep customers longer and increase their value over time. Improve your marketing skills with useful, high-quality information designed for today's changing business world.
Weekly live mentoring sessions
Count on our team of specialists to assist you every week
Imagine learning while clearing doubts with professionals already working in the field? At Apoia, this is possible
Access to open rooms with various market professionals
Expand your network
Share experiences with specialists from other fields and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Become an expert in CRM systems: Get great knowledge of CRM tools and how they help businesses. (ኣገባባት CRM ምፍላጥ: ብዛዕባ መሳርሒታት CRM ንግድዊ ረብሓታቶምን ዝምልከት ክትፈልጡ።)
Divide customers: Learn how to divide customers based on who they are, what they like, and how they act. (ከምቲ ዝደለይዎም ንምምቃል፡ ንዓማዊል ብመንነት፡ ስነ-ኣእምሮ፡ ከምኡ’ውን ብተግባሮም ከመይ ገርካ ከም ትምቅሎም ተማር።)
Make marketing personal: Find out ways and tools to talk to customers in a way that fits them. ( بازاریابی شخصیلار بازاریابی شخصیلار بازاریابی شخصیلار بازاریابی شخصییلار بازاریابی شخصییتیለር شخصییتیለر باዛርያڤی شخصیایتیلل شخصیتیریل بازاരിیەڤیی شەخسییەتییەل شخصیتیل بةزارهایی شةخسیةتیةت شخصەتیل شخصییتیلهر شخصیتیܠەر بةزارهایی شخصیةتیةت شخصەتیلر)
Look at data: Get good at collecting and understanding customer information. (መሃይምነታት ዳታ ምዕዛብ፡ ክእለት ክትከውን ዝግብኣካ ነገራት ኣኪብካ መሃይምነታት ዓማዊል ምትርዳእ)
Put CRM plans into action: Create and check if CRM plans are working well. ( ትግባረ ስትራተጂታት CRM: ውጽኢታውን ውጥን CRM ፈጢርካ ምግምጋም)