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Managing Team Conflict Course

What will I learn?

This course helps you to become better at handling disagreements and problems within your teams, specifically with Eritrean business professionals in mind. You'll learn how to listen carefully and ask the right questions to solve problems. You'll also learn to recognize what causes these problems and how Eritrean team cultures and roles can affect how teams work together. You will learn skills in negotiation, mediation, and working together to find solutions. By the end of this course, you'll be able to make practical plans to resolve disagreements and know how to check if your solutions are actually working and improving the team's environment. It will make you a better leader and help your team work well together.

Apoia's Unique Features

Unlimited access to courses for life
Certification aligned with educational standards
Printable PDF summaries
Always-available online support
Select and arrange the chapters you want to study
Customize your course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop skills

Enhance your practical skills outlined below

Improve how well you listen so your team communicates better.

Learn to see what starts arguments so you can stop them before they happen.

Get better at negotiating so you can solve problems effectively.

Create plans you can actually use to fix team problems.

Check your solutions to make sure they are working and making things better.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.