Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your ability to keep shops safe from theft with our detailed course. It's made for people working in shops who want to stop theft. You'll study how shoplifters think and act, learn how to watch and check things carefully, and find out how to be secure while still being nice to customers. You'll also practice what to do in different situations and learn about the laws and what's right and wrong. This course will give you useful information to protect your shop and make sure people can shop safely.
Weekly live mentoring sessions
Count on our team of specialists to assist you every week
Imagine learning while clearing doubts with professionals already working in the field? At Apoia, this is possible
Access to open rooms with various market professionals
Expand your network
Share experiences with specialists from other fields and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Spot theft behaviors: Learn to see the signs and ways that shoplifters use.
Improve surveillance: Learn how to watch carefully without being obvious.
Get better at handling problems: Find the right way to be secure and still treat customers well.
Create plans for responding: Make rules for what to do when you think someone is stealing.
Know the laws: Understand what you can legally do and what's fair.