
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your retail sales skills with our Frictionless Sales Course, designed to streamline your sales process and enhance customer satisfaction. Dive into customer journey mapping, personalization techniques, and feedback iteration to improve experiences. Master data-driven decision-making, integrate cutting-edge sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators, and implement effective change management strategies. Join now to transform your sales approach and drive results. (ክእለትካ ኣብ ናይ ሸያጢነት ንምምዕባል: እዚ ትምህርቲ ምቹእ ናይ ምሻጥ ኣገባብ ፡ ንመስርሕካ ንምቅልጣፍን ጽቡቕ ናይ ደንበኛ ተሞክሮ ንምፍጣር ዝተዳለወ እዩ። ናብ መንገዲ ደንበኛታት ምፍላጥ: ብውልቂ ዝተዳለወ ኣገባባትን: ርእይቶታት ተደራሪብካ ተሞክሮ ንምምሕያሽ ዘኽእል እዩ። ብመሃውር ዳታ ዝተሰነየ ውሳኔ ምምሕዳር: ዘመናዊ መሳርሒታት ምውህሃድን: CRM ንምዕቃብን ምምሕዳርን። Bottlenecks ኣገዳሲ ኽፋል ናይ ሸያጢ ምፍላጥ: ንውጽኢት ብ ቁልፊ መለክዒታት ምዕቃብን: ስልቲ ለውጢ ስራሕ ኣብ ግብሪ ምውዓልን። ሕጂ ተጸንበሩ ንምስያጥ ሜላኻ ንምልዋጥን ውጽኢት ንምምጻእን።)
Weekly live mentoring sessions
Count on our team of specialists to assist you every week
Imagine learning while clearing doubts with professionals already working in the field? At Apoia, this is possible
Access to open rooms with various market professionals
Expand your network
Share experiences with specialists from other fields and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master customer journey mapping for seamless sales experiences. (ንተሞክሮ ናይ ደንበኛታት ንምምሕያሽ መንገዲ ደንበኛታት ምፍላጥ።)
Utilize data-driven decisions to enhance sales strategies. (ብመሃውር ዳታ ዝተሰነየ ውሳኔ ንስልቲ ሸያጢነት ምምሕያሽ።)
Implement CRM systems for efficient sales automation. (ን CRM ስርዓት ኣብ ስራሕ ምውዓል ንምቅልጣፍ ናይ ሸያጢ ስራሕ።)
Identify and reduce sales process bottlenecks effectively. (ኣገዳሲ ክፋል ናይ ሸያጢ ስራሕ ምፍላጥን ምንካይን።)
Apply personalization techniques to boost customer satisfaction. (ብውልቂ ዝተዳለወ ኣገባባት ንተሞክሮ ናይ ደንበኛታት ንምምሕያሽ።)