Frictionless Sales Course
What will I learn?
Elevate your retail sales skills with our Frictionless Sales Course, designed to streamline your sales process and enhance customer satisfaction. Delve into customer journey mapping, personalisation techniques, and feedback iteration to improve experiences. Master data-driven decision-making, integrate cutting-edge sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators, and implement effective change management strategies. Join now to transform your sales approach and drive results.
Apoia's Differentials
Develop skills
Strengthen the development of the practical skills listed below
Master customer journey mapping for seamless sales experiences.
Utilise data-driven decisions to enhance sales strategies.
Implement CRM systems for efficient sales automation.
Identify and reduce sales process bottlenecks effectively.
Apply personalisation techniques to boost customer satisfaction.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can adjust the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.