Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Enhance your retail security skills with our comprehensive Shoplifting Course, designed for retail professionals seeking to effectively combat theft. Delve into the psychology and techniques of shoplifters, master observation and surveillance methods, and learn to balance security with exceptional customer service. Through role-playing and scenario planning, develop robust response plans and understand legal and ethical considerations. Equip yourself with practical, high-quality knowledge to protect your shop and ensure a safe shopping environment.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with experienced professionals? At Apoia, this is possible
Have access to open sessions with various market professionals
Expand your network
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Detect shoplifting behaviours: Identify signs and techniques used by shoplifters.
Master surveillance: Implement discreet and effective monitoring strategies.
Enhance conflict resolution: Balance security with exceptional customer service.
Develop response plans: Create protocols for handling suspected shoplifters.
Understand legalities: Navigate legal rights and ethical considerations confidently.