
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Elevate your retail sales skills with our Frictionless Sales Course, designed to streamline your sales process and enhance customer satisfaction. Delve into customer journey mapping, personalisation techniques, and feedback iteration to improve experiences. Master data-driven decision-making, integrate cutting-edge sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators, and implement effective change management strategies. Join now to transform your sales approach and drive results.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with experienced professionals? At Apoia, this is possible
Have access to open sessions with various market professionals
Expand your network
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master customer journey mapping for seamless sales experiences.
Utilise data-driven decisions to enhance sales strategies.
Implement CRM systems for efficient sales automation.
Identify and reduce sales process bottlenecks effectively.
Apply personalisation techniques to boost customer satisfaction.