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Business Etiquette: Phone, Email, And Text Course

What will I learn?

Become proper professional for how we dey communicate for business with our Business Etiquette: Phone, Email, and Text Course (Ghana Edition). Ebi specially designed for people wey dey work for Business Intelligence. Sharpen your skills on how to change your voice for text, how to handle urgent messages, and how to write messages wey dey show respect. Learn how to arrange your emails well, how to be professional, and how to understand different cultures. Make your phone communication better with good listening and how to deal with customers well. Push your career forward by explaining difficult data clear clear and working together sharp sharp with different teams.

Apoia's Unique Features

Online courses available for life
Certificate issued in line with educational standards
Printable PDF summaries
Online assistant available at all times
Select and arrange the chapters you wish to study
Set your preferred course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Control text voice: Know how to change your voice for business text wey go work well.

Email correct correct: Write short, professional emails wey get clear message.

Understand culture: Know different cultures so you go fit build good relationships.

Phone dey be: Close calls with confidence and solve customer problems.

Data matter: Explain difficult information clear clear for business intelligence.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and workload.

  • Select which chapter to begin with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You can generate additional chapters like the examples below

This is a free course, aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.