Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Sharpen your skills for working at the front desk in a dental clinic with our Professional Receptionist Course, made specially for Ghanaian dentistry workers who want to be top-notch. Learn how to put patient information together properly, submit reports, and keep good records of all communication. You will also learn how to answer questions from patients, manage appointment bookings, and talk to patients in a way that makes them feel comfortable. We'll help you get better at making sure information flows well between the staff and patients and how to handle messages for the dentists, putting the important ones first. This short but very good course will make sure you are good at every part of running a dental clinic's front desk.
Live mentoring rooms weekly
Count on our team of specialists for assistance each week
Imagine learning something while resolving your queries with professionals already in the field? At Apoia, this is a reality
Gain access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from different fields and address your professional challenges.
Learning outcomes
Enhance your development of the practical skills listed below
Get patient documentation right: Put together and send in correct dental records quickly and properly.
Handle patient questions well: Answer questions about insurance, payments, and dental treatments with confidence.
Improve how you deal with patients: Handle complaints and what patients expect in a professional way.
Make appointment scheduling better: Create and change appointment times easily and efficiently.
Improve communication between staff: Make sure information flows clearly and effectively between the dentist and patients.