Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Carry your career go up small with our Customer Success Manager Training Course. Ebi designed give management and administration people wey dey eager make dem shine for inside keeping customers dem happy and make dem dey engage. Enter inside important numbers like customer lifetime value and why customers dey chop commot. Learn how to gather feedback, check am well, and make sure say feedback dey work. Make your customer engagement strong through good communication ways and technology. Learn how to dey welcome new customers well well wey dey follow dem, manage resources, and plan ways to keep customers wey go work. Check if you dey succeed and make you dey improve things dey go on. Join now so you go change your customer success skills.
Live mentoring rooms weekly
Count on our team of specialists for assistance each week
Imagine learning something while resolving your queries with professionals already in the field? At Apoia, this is a reality
Gain access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from different fields and address your professional challenges.
Learning outcomes
Enhance your development of the practical skills listed below
Master customer retention numbers so you go fit make loyalty strong and chop commot customers wey dey chop commot.
Check feedback data well so you go fit make customers happy and make dem dey engage well.
Plan welcome strategies wey dey follow new customers well well so dem go enjoy when dem dey start.
Use good communication ways so you go fit make client relationship strong.
Create plans wey go keep customers wey go work so you go achieve business goals wey you fit measure.