Operational Excellence Foundations Course

What will I learn?

Take your operational skills to the next level with the Operational Excellence Foundations Course. It's specially made for operations professionals who want to make things run smoother and get better results. You'll go deep into finding out why problems happen, using tools like the '5 Whys' and the 'Fishbone Diagram'. You'll also learn how to map out processes and use lean management methods. Plus, you'll learn how to write good reports, plan how to put things into action, and set KPIs (Key Performance Indicators). This course will give you the power to spot bottlenecks, automate how things are done, and make sure things are always getting better, all at your own pace.

Apoia's Unique Features

Online courses available for life
Certificate issued in line with educational standards
Printable PDF summaries
Online assistant available at all times
Select and arrange the chapters you wish to study
Set your preferred course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Become a Master at Finding Root Causes: Solve problems using the '5 Whys' and 'Fishbone' methods.

Use Lean Strategies Well-Well: Make things more efficient by automating and changing how processes work.

Map Out Important Processes: See and understand the main ways things flow in your operations.

Be Great at Reporting: Write clear reports and talk to stakeholders in a way they understand.

Drive Continuous Improvement: Keep an eye on how things are going and change your plans to make sure you succeed.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and workload.

  • Select which chapter to begin with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You can generate additional chapters like the examples below

This is a free course, aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.