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Commercial Course

What will I learn?

Take your retail career to the next level with our Commercial Course (Ghana). It's designed to give professionals like you the key skills needed for sales strategies, managing staff, and making sure customers are always happy. You'll learn how to properly check sales figures, put in place loyalty schemes that work, and create adverts and promotions that catch people's eyes. You'll also learn how to handle busy times, make staff rotas that make sense, and improve how staff deal with customers. You'll get good at looking at shop data, keeping the right amount of stock, and doing reports. Join us and let us help you improve your retail skills and make your business do well-well!

Apoia's Unique Features

Online courses available for life
Certificate issued in line with educational standards
Printable PDF summaries
Online assistant available at all times
Select and arrange the chapters you wish to study
Set your preferred course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Become a master at looking at sales figures so you can make good business decisions.

Design loyalty programmes that keep customers coming back.

Make staff rotas that get the job done efficiently, especially when the shop is busy.

Improve customer service by giving staff the right training.

Use inventory techniques to know how much of each item you need to order.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and workload.

  • Select which chapter to begin with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You can generate additional chapters like the examples below

This is a free course, aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.