Frictionless Sales Course

What will I learn?

Sharpen your retail sales skills with our Smooth Sales Course, designed to make your sales process easier and improve customer satisfaction. We go inside how customers go through buying things, how to make things personal for each customer, and how to use feedback to make things better. Learn how to use information to make smart choices, add new sales tools, and make your CRM system do things automatically. You'll learn to find the things that slow down sales, measure how well you're doing with important numbers, and put good plans in place to make changes that work. Join now to change the way you sell and get better results.

Apoia's Unique Features

Online courses available for life
Certificate issued in line with educational standards
Printable PDF summaries
Online assistant available at all times
Select and arrange the chapters you wish to study
Set your preferred course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Understand how customers go through buying things so you can make the sales process easy for them.

Use information to make smart decisions to improve your sales plans.

Use CRM systems to make sales tasks automatic and efficient.

Find and reduce the things that slow down the sales process properly.

Make things personal for each customer to make them happier.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and workload.

  • Select which chapter to begin with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You can generate additional chapters like the examples below

This is a free course, aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.