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CRM Software Course

What will I learn?

Learn how to use CRM software well with our complete training made for people working in advertising. You will learn how to plan advertising campaigns using CRM, create emails that talk directly to individual customers, and use ways to advertise that are meant for specific groups of people. Make your marketing better by using campaigns that run automatically, CRM data to understand what's working, and dividing your customers into groups. Set goals that are SMART (Specific, Measurable, Achievable, Relevant, Time-bound), make sure the CRM features match your goals, and properly measure how well you are doing. Get better at understanding CRM data, using information that is updated live, and creating reports that give helpful insights. Join us now to improve your skills in advertising.

Apoia's Unique Features

Online course accessible for life
Certificate compliant with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, without needing internet access

Develop skills

Strengthen the development of the practical skills listed below

Plan CRM-based advertising campaigns for promotions aimed at the right people.

Create emails that talk directly to individual customers to get them more involved.

Use CRM data to make marketing decisions based on real information.

Get good at dividing customers into groups so you can target your audience accurately.

Set SMART goals to measure how well your campaigns are doing and make them better.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.