Business Etiquette: Phone, Email, And Text Course
What will I learn?
Learn how to communicate properly for work with our Business Etiquette: Phone, Email, and Text Course, made specially for people in Business Intelligence. You'll get better at writing texts with the right tone, dealing with urgent messages, and writing polite emails. You'll also learn how to structure your emails well, stay professional, and understand how culture affects communication. Improve your phone skills by listening carefully and handling customers properly. Make your career better by explaining complicated information clearly and working well with different teams.
Apoia's Unique Features
Develop skills
Strengthen the development of the practical skills listed below
Text tone masterclass: Learn how to write business texts that sound just right.
Email proper proper: Write short, professional emails that are easy to understand.
Understand culture well well: Learn how different cultures communicate so you can build good relationships.
Phone like a pro: Finish calls confidently and take care of customer worries.
Talk data clear clear: Explain complicated information in a way that everyone can understand in Business Intelligence.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.