Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your telemarketing skills with our Telemarketing Specialist Training Programme, made for call centre workers who want to do well. Learn good communication ways, how to talk people into things, and how to listen carefully to understand what customers want. Find out how to answer questions people have, finish sales, and keep good relationships going. Through acting out situations and getting advice, make your way of doing things better and set goals for yourself. Get to know products well and show good ways to help customers so you can be successful.
Live mentoring rooms weekly
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people who are actively working in the field? At Apoia, this is possible
Gain access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen your development in the practical skills listed below
Learn how to close sales well: Use words that work to finish deals with confidence.
Make your communication better: Get good at talking people into things and listening carefully.
Understand what customers need: Find out what problems they have and give them solutions that fit.
Answer questions people have: Change problems into chances with smart ways of doing things.
Build good relationships: Keep relationships going for a long time by being understanding and trustworthy.