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Reception Course

What will I learn?

Improve how your dental clinic runs with our Reception Course. It's made for dental workers who want to get better at managing the office. Learn how to use dental software by looking at what each one can do and seeing which is best. Get better at booking appointments by solving problems and using your time well. Make sure patient records are kept safe and correct, following all the rules about privacy. Learn how to talk to people better, so you can handle tricky talks and explain insurance clearly. Join us and make your dental clinic run smoother today!

Apoia's Unique Features

Online course accessible for life
Certificate compliant with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, without needing internet access

Develop skills

Strengthen the development of the practical skills listed below

Become a master of dental software: Know your way around the different programs and compare features so your office can run more efficiently.

Get appointments sorted: Sort out clashes and manage time well with the best tools.

Keep patient records safe: Make sure all data is correct and confidential when you're entering it.

Talk like a pro: Get good at making messages clear and handling difficult conversations.

Understand insurance inside out: Explain what policies cover and what services are available so patients understand properly.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.