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Conflict Management Course

What will I learn?

Learn di proper way to handle conflict dem, especially for people wey dey run business. We go look into why quarrel dey happen for work, understand di different reason dem, and how e dey affect di team. You go sharpen your communication skills – learn how to give correct feedback, understand body language, and listen well-well. We go teach you how to settle argument dem, how to negotiate and mediate. You go learn how to put plan dem in place to fix problem and make sure e no happen again, and build a good team spirit so quarrel no go dey always dey. This go make you a better leader and help your business succeed.

Apoia's Unique Features

Online course accessible for life
Certificate compliant with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, without needing internet access

Develop skills

Strengthen the development of the practical skills listed below

Learn how to negotiate: Become better at reaching agreement wey everybody happy with.

Listen well-well: Understand people better and show dem you care.

Analyze conflict: Know where di problem dey come from for work.

Give correct feedback: Tell people what dem dey do well and what dem need to improve on in a good way.

Learn how to mediate: Help people settle argument and work together.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.