Customer Experience (CX) Designer Course
What will I learn?
Boost your marketing career with our Customer Experience (CX) Designer Course. Learn about how people use e-commerce websites, especially how easy they are to use. You'll master how to make websites easy to navigate, look good on any device (responsive design), and make sure they work for everyone (accessibility). You'll also learn how to make the website experience special for each person using recommendation systems and changing what people see based on what they like. We'll also work on your presentation skills and teach you how to map out what customers do when they're using a product or service to find problems and fix them. You'll learn how to come up with solutions using 'design thinking' and how to get good feedback from customers. Join us now to make customers happier and help businesses do better.
Apoia's Unique Features
Develop skills
Strengthen the development of the practical skills listed below
Become an expert at designing websites that are easy to move around in so users have a smooth experience.
Make websites that look good and work well on all phones, tablets, and computers.
Use ways to make the website experience personal for each customer to keep them interested.
Map out the customer journey to find where people are having trouble.
Come up with solutions using design thinking and customer feedback.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.