Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your operational skills with this Operational Excellence Foundations Course, designed for Gambian professionals looking to make things work better and get better results. You'll learn how to find the real reasons why things go wrong using tools like the '5 Whys' and the Fishbone Diagram. You'll also get good at drawing process maps, and learn how to use lean management to cut out waste. Plus, you'll learn to write reports that make sense, plan how to put new things into practice, and set KPIs to measure how well things are going. This course gives you the power to spot problems, make processes automatic, and keep improving things all the time, at your own speed.
Live mentoring rooms weekly
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people who are actively working in the field? At Apoia, this is possible
Gain access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen your development in the practical skills listed below
Become a Master at Finding Root Causes: Solve problems using the '5 Whys' and Fishbone techniques.
Use Lean Strategies: Make things more efficient by automating and changing how things are done.
Map Important Processes: Find and draw the important steps in how things get done.
Be Great at Reporting: Write clear reports and talk to people effectively.
Drive Continuous Improvement: Watch how things are going and change your plans to make sure you succeed.