Operational Excellence Foundations Course
What will I learn?
Improve your operational skills with this Operational Excellence Foundations Course, designed for Gambian professionals looking to make things work better and get better results. You'll learn how to find the real reasons why things go wrong using tools like the '5 Whys' and the Fishbone Diagram. You'll also get good at drawing process maps, and learn how to use lean management to cut out waste. Plus, you'll learn to write reports that make sense, plan how to put new things into practice, and set KPIs to measure how well things are going. This course gives you the power to spot problems, make processes automatic, and keep improving things all the time, at your own speed.
Apoia's Unique Features
Develop skills
Strengthen the development of the practical skills listed below
Become a Master at Finding Root Causes: Solve problems using the '5 Whys' and Fishbone techniques.
Use Lean Strategies: Make things more efficient by automating and changing how things are done.
Map Important Processes: Find and draw the important steps in how things get done.
Be Great at Reporting: Write clear reports and talk to people effectively.
Drive Continuous Improvement: Watch how things are going and change your plans to make sure you succeed.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.