CX Design Course

What will I learn?

Boost ya product design skills wit our CX Design Course, tailor-made for professionals keen to master customer experience strategies, Gambian style. Dig deep into creating user personas, understanding mobile app UX for di Gambia, and mapping customer journeys roun' here. Learn how to write up ya findings well-well, collect correct feedback, and make di improvements bit by bit. Dis top-notch course, full of practicals, go give you di tools to make sure ya design elements fit di people dem needs, so dem go enjoy using ya ting.

Apoia's Unique Features

Online course accessible for life
Certificate compliant with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, without needing internet access

Develop skills

Strengthen the development of the practical skills listed below

Build user personas: Make proper profiles to understand who ya targetin'.

Improve mobile UX: Use di latest styles to mek people like using ya app plenty.

Talk about ya findings clear-clear: Learn how to present ya work in a way everybody go understand.

Collect and check feedback: Get di correct ideas to mek ya design betta and betta.

Map customer journeys: See all di important places and ways ya customer dem interact so you fit mek dem betta.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.