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Sales Assistant Course

What will I learn?

Take your work for shops or stalls to the next level with our Sales Assistant Training Programme. This course will give you the skills you need to do well. You'll learn how to sell things properly, like selling more expensive items (upselling), selling things that go together (cross-selling), and finishing a sale. You'll also get better at talking to people by listening carefully and asking good questions. You'll be able to handle customer worries without problems, and you'll know plenty about the things you're selling so you can help customers find what they need. You'll learn how to make things feel personal for each customer and make the shop a nice place to be, so customers are happy and you sell more.

Apoia's Unique Features

Online course accessible for life
Certificate compliant with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, without needing internet access

Develop skills

Strengthen the development of the practical skills listed below

Get good at upselling: Sell more by suggesting other things that customers might want.

Build good relationships: Connect with customers to make them trust you and keep coming back.

Handle worries well: Deal with customer problems calmly and find good answers.

Make things personal: Give each customer a special experience that suits them.

Understand what's trending: Keep up with the latest fashions so you can advise customers better.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.