Sales Floor Supervisor Course

What will I learn?

Take your retail career to the next level with our Sales Floor Supervisor Course, designed for those looking to lead in the retail sector here in The Gambia. Learn how to give excellent customer service by sorting out customer problems and dealing with refunds properly. Keep up with the latest retail sales methods, be able to change with the market, and put new ideas into practice. Improve your ability to look at sales figures to spot patterns and make things better. Learn how to arrange your shop to attract customers, and get the team management skills you need to encourage your staff and get the best out of them. Join us now to become a retail expert!

Apoia's Unique Features

Online course accessible for life
Certificate compliant with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, without needing internet access

Develop skills

Strengthen the development of the practical skills listed below

Get good at solving customer complaints so they are more satisfied.

Use new sales methods to increase takings.

Look at sales figures to see what's happening and make things better.

Design shop layouts that draw customers in.

Learn how to motivate your team to work harder.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.