Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Take your work for shops or stalls to the next level with our Sales Assistant Training Programme. This course will give you the skills you need to do well. You'll learn how to sell things properly, like selling more expensive items (upselling), selling things that go together (cross-selling), and finishing a sale. You'll also get better at talking to people by listening carefully and asking good questions. You'll be able to handle customer worries without problems, and you'll know plenty about the things you're selling so you can help customers find what they need. You'll learn how to make things feel personal for each customer and make the shop a nice place to be, so customers are happy and you sell more.
Live mentoring rooms weekly
Rely on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people who are actively working in the field? At Apoia, this is possible
Gain access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen your development in the practical skills listed below
Get good at upselling: Sell more by suggesting other things that customers might want.
Build good relationships: Connect with customers to make them trust you and keep coming back.
Handle worries well: Deal with customer problems calmly and find good answers.
Make things personal: Give each customer a special experience that suits them.
Understand what's trending: Keep up with the latest fashions so you can advise customers better.