Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Boost your Business Intelligence skills with our CRM Course, tailored for professionals lookin' to master customer relationship management. Delve into data analysis techniques, learn how to spot patterns, and use tools for customer insights. Develop effective reporting and sales strategies, including personalised marketing and customer reactivation plans. Get your head around the key features and benefits of CRM systems, and put successful CRM strategies in place with clear KPIs. Sign up now to turn data into proper actionable business intelligence.
Live mentoring rooms weekly
Rely on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia, this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master data analysis: Get to grips with patterns and trends in customer data.
Craft effective reports: Communicate insights clearly and concisely.
Develop sales strategies: Create personalised marketing and engagement plans.
Segment customers: Identify high-value leads and customers gone quiet.
Implement CRM systems: Plan, track, and measure success effectively.