Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Boost your telemarketing skills with our Telemarketing Specialist Course, tailored for call centre professionals aiming to excel. Become a dab hand at effective communication techniques, persuasive strategies, and active listening to build rapport and understand customer needs. Learn to handle objections, close sales, and cultivate lasting relationships. Through role-playing and feedback, fine-tune your approach and set personal development targets. Gain product knowledge and present compelling solutions to drive success.
Live mentoring rooms weekly
Rely on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia, this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master sales closing: Use effective lines to clinch deals with confidence.
Enhance communication: Develop persuasive and active listening skills.
Understand customer needs: Identify pain points and tailor solutions.
Handle objections: Turn challenges into opportunities with clever techniques.
Build rapport: Cultivate lasting relationships through empathy and trust.